Mediation is an effective way of resolving disputes and is now used in most Australian courts and tribunals. In some areas an extensive pre-litigation scheme exists and parties are required to attend mediation prior to commencing litigation. In international and environmental areas, facilitators use mediation skills to assist the creation of innovative solutions. Increasingly, conflict resolution skills are required in management and business to effectively prevent, manage and resolve disputes and complaints. This interactive course was developed to meet the National Mediator Accreditation Standards. Emphasising practical skills, students practice the theory they've learnt by mediating and participating in a range of conflict scenarios whilst receiving individual feedback on their style and overall performance by highly qualified practitioners. In the skills component, students work with the mediation model and learn alternative approaches to deal with varying circumstances.


Course Information

CRMD7000 Mediation