Government agencies and non-government entities engage with stakeholders on a regular basis. Engagement can take many forms and its success is dependent on a number of factors. For example, this can include the nature of the problem, the number of entities that need to be consulted, the sensitivity or political significance of the issues, the inclusivity of the engagement process and power dynamics of the agencies/individuals involved. For those charged with stakeholder engagement, these factors can make the process challenging and highly risky. Drawing on a case study from the area of gambling, Dr Cherney will highlight key broader lessons relating to stakeholder engagement focussing on forms of engagement activities, the identification and management of risk, mistakes and pitfalls that can occur, managing expectations, and definitions of success. The workshop will draw on research and practical experience to inform key lessons and insights.

Register here to attend. This session will be delivered via Zoom only. 


Dr Lorraine Cherney works at the Australia and New Zealand School of Government (ANZSOG) where she manages the National Regulators Community of Practice (NRCoP). The NRCoP is an active network of public sector regulators from all three levels of government and from every regulatory sector, professional background, role and level of seniority, who are interested to learn from one another. Dr Cherney is currently developing a program of professional development activities for regulators, including an online regulatory training program and educational webinars. This work builds on Dr Cherney’s PhD, which explored the development of gambling regulatory policy in Queensland, following her previous employment with the Queensland gaming and liquor regulator.


About Policy & Professional Skills Development Seminar Series

Policy and governance are an important factor in most organisations. The Graduate Centre will be hosting a series of practical seminars to provide instruction in how to write policy analysis for the practitioner community. The seminars are designed to engage student learning on how “real world” challenges can be navigated, and are targeted at students who currently do not have experience in this area. Also, as part of each seminar, participants will be directed to resources they can use, how to test skills they have learned during their programs and introduce them to industry professionals who can help them understand steps to employability.